Shipping Policy

Delivery Terms

Transit Time- After submitting your order, you will receive an email confirmation detailing your expected shipment and delivery datesIn general, shipments are in transit for 2 – 7 days except for Email Parcels. To ensure that your order is delivered to you in a timely manner, we request you to provide complete details of the shipping address including flat number, building number, street name, locality, and nearest landmark. Please also ensure that you provide correct PIN Code and contact number. In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date. In case the product is not delivered due to any of the above reasons, we will inform you about the same. All claims for shortages or damages must be reported to customer service on the day of delivery through the contact us page on the web store.
Change Of Delivery Address- For change of delivery address requests, we are able to change the address at any time before the order has been shipped. If the customer is not available for the freight delivery an attempt to contact the customer will be made by the freight carrier. If the customer is not contactable, the delivery will be returned.
Parcels Damaged in Transit- If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service, If the parcel has been delivered without you being present, please contact customer service with next steps.
Email Parcels- In case the parcel is delivered through email or any other mode of digital communication, the time of sending email or message or communication by Profsindia.com, shall deemed to be the delivery of Parcel by way of email.
Cancellations- In case of requests for order cancellations, Profsindia reserves the right to accept or reject requests for order cancellations for any reason whatsoever.
For other Cancellations Related query, please email us at profsindia@gmail.com
Process for parcel lost in-transit- We will process a refund or replacement as soon as the courier has investigated and deemed the parcel lost.
Customer service- For all customer service enquiries, please email us at profsindia@gmail.com

Shipping Costs

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

Disclaimer

The material contained on this website and on the associated web pages is general information and is not intended to be advice on any particular matter of any one person or organization. Additionally, the information on this page should not be taken as comprehensive or sufficient for making judgements. There is no promise or assurance that the information we provide will be accurate or timely, despite our best efforts. Without seeking proper professional advice, no one should act on the information or opinions presented in this website or publication. Any losses resulting from any activities taken, planned to be taken, or not taken by anybody in reliance on this website or publication are not the responsibility of Profsindia, its Ventures, its affiliates, vendors, or affiliates.

Grievance Redressal

Any grievances relating to the Cancellation, Return and Refund Policy may be directed by you to the grievance officer of Profsindia who can be contacted at profsindia@gmail.com or stuti@sispl.org

Shipping Policy

Delivery Terms

Shipping Costs

Disclaimer

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